{"id":2425,"date":"2022-01-21T17:01:08","date_gmt":"2022-01-21T17:01:08","guid":{"rendered":"https:\/\/checkaco.com\/blog\/?p=2425"},"modified":"2022-01-23T10:50:49","modified_gmt":"2022-01-23T10:50:49","slug":"checkaco-news-how-phone-companies-keep-your-cash-if-you-dont-use-your-pay-as-you-go-phone-for-a-few-months-and-give-your-number-to-someone-else","status":"publish","type":"post","link":"https:\/\/checkaco.com\/blog\/checkaco-news-how-phone-companies-keep-your-cash-if-you-dont-use-your-pay-as-you-go-phone-for-a-few-months-and-give-your-number-to-someone-else\/","title":{"rendered":"CHECKACO NEWS How phone companies keep your cash if you don&#8217;t use your Pay As You Go Phone for a few months &#8211; and give your number to someone else"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"733\" src=\"https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/Guardian-Anna-Tims-3-1024x733.jpg\" alt=\"\" class=\"wp-image-2423\" srcset=\"https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/Guardian-Anna-Tims-3-1024x733.jpg 1024w, https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/Guardian-Anna-Tims-3-300x215.jpg 300w, https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/Guardian-Anna-Tims-3-768x550.jpg 768w, https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/Guardian-Anna-Tims-3.jpg 1287w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Use or lose it \u2013 phone firms keep your credit on PAYG after 70 days<\/h2>\n\n\n\n<p>Writing in the Guardian newspaper the consumer expert Anna Timms gave advice to a reader who had asked why the phone company Three had kept the credit on her late mother\u2019s phone after she died.<\/p>\n\n\n\n<p>JC of London had written into the newspaper\u2019s consumer guru saying: \u201cMy mother recently died of cancer, just three weeks after her diagnosis. While she was in hospital and the local hospice, visitors were restricted due to Covid. Many of her friends therefore paid for credit to top up her pay-as-you-go (PAYG) mobile phone so that they could keep in touch. But she deteriorated so quickly that she was unable to use all the credit, and had \u00a393.86 left on the phone when she passed away.<\/p>\n\n\n\n<p>\u201cI asked the provider, Three, to refund the money so it could be donated to one of the four charities she had nominated in her final days. It was five weeks before the company told me that the money couldn\u2019t be returned and that the number would have to be cancelled as it was in my mum\u2019s name. Three has taken the money my mum\u2019s friends so kindly gave her to ease her dying days and refused to allow me to pass it on to the hospice that looked after her so well.\u201d<\/p>\n\n\n\n<p>Anna Sims explained that: \u201cMost mobile phone providers, believe it or not, hang on to unused mobile phone credits. Not only that \u2013 customers forfeit any outstanding money on their sim card and their phone number if they don\u2019t use their phone for six months \u2013 or in the case of some providers, for just 70 days. This policy, buried in the small print, penalises often elderly customers who buy a PAYG phone for emergencies, and may find it doesn\u2019t work when they suddenly need it.\u201d<\/p>\n\n\n\n<p>Although this case was resolved amicably after the publicity the practice continues with most phone companies pocketing your cash. Some allow 90 days some firms up to six months and if you do not use the phone for longer the number may be allocated to a new customer so you will have a phone with no credit and a number that no long works.<\/p>\n\n\n\n<p>Checkaco was created for consumers so that they can quickly access very detailed information about a company. Using our secure search, you can view any company anonymously in seconds<br>Full peace of mind for \u00a36.50 per company checked when you buy three reports for \u00a319.50.<br>Quickly view a company\u2019s CCJ\u2019s, legal ownership, credit history, credit score and more.<br>Or buy in bulk: 10 reports for \u00a337.50 (\u00a33.75 each); 25 reports for \u00a388.75 (\u00a33.55 each); or 100 reports for \u00a3335 (\u00a33.35 each)<br>&nbsp;<br>Get the low down on any firm at&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/checkaco.com\/\" target=\"_blank\">https:\/\/checkaco.com\/<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"322\" height=\"104\" src=\"https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/checkaco_logo-2.jpg\" alt=\"\" class=\"wp-image-2386\" srcset=\"https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/checkaco_logo-2.jpg 322w, https:\/\/checkaco.com\/blog\/wp-content\/uploads\/2022\/01\/checkaco_logo-2-300x97.jpg 300w\" sizes=\"auto, (max-width: 322px) 100vw, 322px\" \/><\/figure>\n\n\n\n<p><br><br><strong>For details about Checkaco&nbsp;email info@checkaco.com or visit the website&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/checkaco.com\/\" target=\"_blank\">https:\/\/checkaco.com\/&nbsp;<\/a><\/strong><br><br><strong>Checkaco, The Exchange, Express Park, Bristol Road, Bridgwater, Somerset TA6 4RR UK<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use or lose it \u2013 phone firms keep your credit on PAYG after 70 days Writing in the Guardian newspaper the consumer expert Anna Timms gave advice to a reader who had asked why the phone company Three had kept the credit on her late mother\u2019s phone after she died. JC of London had written [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":2423,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorised"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CHECKACO NEWS How phone companies keep your cash if you don&#039;t use your Pay As You Go Phone for a few months - and give your number to someone else -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/checkaco.com\/blog\/checkaco-news-how-phone-companies-keep-your-cash-if-you-dont-use-your-pay-as-you-go-phone-for-a-few-months-and-give-your-number-to-someone-else\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CHECKACO NEWS How phone companies keep your cash if you don&#039;t use your Pay As You Go Phone for a few months - and give your number to someone else -\" \/>\n<meta property=\"og:description\" content=\"Use or lose it \u2013 phone firms keep your credit on PAYG after 70 days Writing in the Guardian newspaper the consumer expert Anna Timms gave advice to a reader who had asked why the phone company Three had kept the credit on her late mother\u2019s phone after she died. 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