Checkaco Hospitality News: Insolvent glamping firm fails to repay thousands of pounds to customers ahead of Glastonbury Festival

By Harry Mottram: The chance to see The 1975 or Olivia Rodrigo for some Glastonbury Festival goers have been kicked into the mud at Worthy Farm after Yurtel went bust. The Wiltshire firm stopped trading in May and it became clear customers who had paid for hospitality tickets and accommodation packages between £10,000 up to £16,500.

Checkaco understands that the firm refused to accept credit card payments which would have protected customers if the firm defaulted. Instead, the Corsham company insisted on direct bank transfers which Checkaco advise is a red flag when it comes to paying for anything.

The BBC reported: “In an email to customers, the company said it ceased trading due to insolvency and would commence formal liquidation shortly. It said that accommodation booked with Yurtel would not be available and advised people to book with another provider. It added that money customers had paid ‘cannot be refunded’ and advised that details of the claim process would be provided to creditors when liquidation has started.

Yurtel is not owned or run by Glastonbury Festival which runs from 25 - 29 June, 2025, but is one of a number of local campsites that provide accommodation during the weekend. 

A check with Checkaco before booking Yurtel would have seen the firm had no experience in hospitality and the fact they didn’t accept credit cards should have been a no-no.

Checkaco offers a credit check on a company for £10 or 3 for £20.

Get the low down on any firm at https://checkaco.com/

For details about Checkaco email info@checkaco.com or visit the website https://checkaco.com/ 

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