Checkaco Consumer Hospitality News: brides-to-be lose deposits for their receptions after hotel goes bust
By Harry Mottram: Planning a wedding is stressful and very expensive but if your wedding reception venue goes bust weeks before your big day the stress levels go stratospheric. And even worse if you’ve paid a £500 deposit then if the venue has gone bust you are very unlikely to get your money back. This happened where I live – and it was a hotel that shut its doors and the owners left – leaving those who had paid deposits for bookings out of pocket along with the suppliers. A check with Checkaco would have seen some red flags.
On 14th February, 2024, I noticed workers loading furniture from the Oak House Hotel in Axbridge into vans. The contractors would not confirm where the van loads of tables, chairs and beds were going other than to say they had been contracted to take them away to an undisclosed site. It was the one day of the year – St Valentine’s Day – when you would expect the restaurant to be packed with romantic couples – not workmen carrying out the tables.
The BBC and ITV News both ran stories of the hapless couples left high and dry and without a wedding venue after the collapse of the company. Scott Norton-Ashley and his fiancee Jolie Stokes spoke of their disappointment as they had planned everything around the hotel – which is a wonderful spot for a wedding with a church close by, a Square to spill out into – especially on a sunny day – and of course the historic setting in Axbridge.
Anton Booth and his fiancee Maddie told the BBC that there had been “a lot of confusion and panic” when a few weeks ago, the couple received an email from the venue’s in-house wedding planner, Amanda-Louise Knight, informing them that she no longer worked with them. She blamed the cost-of-living crisis that meant some wedding venues were struggling. This won’t be a comfort for the couples planning on using the hotel for their receptions as some like Nicole Boncquet and her fiancé Connor Creed had booked the hotel for an April wedding and now appear to have lost their £500 deposit.
Below are some recent casualties in the hospitality sector:
ADMINISTRATORS APPOINTED
GRASSHOPPER HOTELS (GLASGOW) LIMITED 07026603
LUNA HOTELS LIMITED 11014036
CREDITORS’ VOLUNTARY LIQUIDATION DEEMED IN CONSENT MEETINGS
BIRCH HOTEL GROUP LIMITED 11720609
BIRCH HOTELS LIMITED 11725701
CVL LIQUIDATORS APPOINTED
ARTISAN HOTELS LIMITED 09920581
PETITION DISMISSED
CHILTERN HOTEL LTD 08242343
PETITIONS TO WIND UP
ALBANY LIONS HOTEL LIMITED 09895996
WAVES HOTELS GROUP LIMITED 13517914
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